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Practice Facilities and Services Tour
We hope you enjoy this virtual tour of our Clinic.
Click on each of the areas of the Clinic listed below, and don't forget to click on the thumbnail to enlarge the image of that part of our facility!
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Reception/waiting room
When you walk into the Rowville Veterinary Clinic you are immediately greeted by our friendly nurses at reception. Our nursing staff are dedicated, highly trained and compassionate. They are able to assist you with any queries that you might have as well as help guide you with nutritional, worming or other healthcare decisions. Our nurses will greet you and help you weigh your pet before your consultation. They will also examine and admit your pet for surgery.
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Consultation rooms
At the Rowville Veterinary Clinic we have 2 consultation rooms. They both contain networked computers so that we can get immediate access to your pet's medical history. Our consultation rooms are bright and cheery and larger than most - plenty of room for the entire family! Our consultation rooms are where we perform routine vaccinations, dental checks, lameness exams, skin exams, eye exams, microchipping and general check ups. For an appointment, please contact the clinic.
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In house Pharmacy
We have a well stocked in house pharmacy that carries all of our vaccinations, worming and flea products as well as all the medicines we might need for your pet for routine care and emergency treatment.
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Pathology area
Immediately outside the consultation rooms we have an area designated to pathology. It is here that we look at samples taken from your pet's skin and ears as well as aspirates taken from lumps and bumps. It is also where we analyse blood, urine and faecal samples and start to piece together how we might be able to help your pet. For full blood and urine tests that we aren't able to do inhouse we use a professional veterinary laboratory. Generally we receive results within 24 hours.
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Xray facilities
At Rowville Veterinary Clinic we have a state of the art xray machine which can xray pets as small as a mouse up to pets as big as an 80kg dog! We have modern xray plates and an automatic processor which help us generate clear and informative pictures. All of our vets are qualified to analyse and interpret xrays.
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Dog and cat wards
Our hospital has separate wards for dogs and cats. This helps to minimise the stress on your pet when in the hospital. It also helps us manage infectious disease. We also have a high dependency area which is where we place our intensive care patients that need very close observation.
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Surgery
Our surgical facilities include - isoflurane anaesthetic machines, a hospital standard surgery table, theatre lights and a warming cocoon to help keep you pet warm throughout their surgical procedure. We also have fluid pumps which deliver intravenous fluid support to your pet. Our surgery is a sterile area and we use sterilised instruments during surgery. These instruments are strictly maintained by our nurses. We perform a large range of surgeries including - desexings, lump removals, intestinal surgeries, exploratory surgeries, caesareans, amputations and cruciate ligament repairs. These surgeries are performed daily and unlike the human health system there is no waiting list. Procedures are booked in at your convenience.
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Nurses stations
This is the area where our nurses scrub the surgical instruments, wash surgical scrubs and bedding and sterilise all surgical instruments, drapes and gowns.
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Surgical Preparation and Treatment Area
This is the treatment area where your pets are anaesthetised and prepared for surgery. It is a nice and quiet area in a corner of the clinic. This is also the area where we perform dental procedures. We have state of the art dental equipment including an ultrasonic scaler (great for scaling off plaque and tartar) as well as a dental base which has a drill and polisher - similar to what your own dentist has!
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Puppy preschool
On Tuesday and Wednesday nights our staff room at the front of the clinic is converted into puppy preschool! Puppy preschool is run by 2 Delta accredited trainers - Roxann and Nicole. At puppy preschool we teach you how to train your pup and we provide the foundation for a well mannered and enjoyable member of the family. We use positive reward based training - this means lots of food and lots of love! Puppy preschool is also a great opportunity for early socialisation in a supervised and safe environment. Finally, puppy preschool gives your pup confidence in the vet clinic! It is no longer a scary place, rather it is a place that's fun with lots of food. Puppy preschool runs once a week for 4 weeks and helps to set your pup up for success. Please contact the clinic for bookings and further details.
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Hydrobath
At the rear of the clinic in a secure area we have a hydrobath. Hydrobaths are specialised baths for washing your dog. They recycle water containing the shampoo of your choice and pump the water deep into your pet's coat. This makes more efficient use of the shampoo and ensures that your pet's entire coat and skin are cleansed and massaged. This is especially useful when medicated shampoos are being used. We provide natural shampoo and a dryer for your use. Please bring your own towels. The hydrobath is available all year round for you to use or alternatively, you might like us to bath your pet. Please contact the clinic for bookings.
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Referral services
We have contacts with a number of veterinary specialists and will sometimes refer your pet for specialised procedures or treatments if required. We do this in order to provide your pet with the best possible care. We only refer to specialists who have earned our trust and confidence. We also monitor your pet's treatment closely whilst under the care of a specialist, so please don't hesitate to contact us if you have any questions or need support in making decisions.
Account Policy
Payment of all services is required on the day of service. We accept cash, cheque, bankcard, mastercard, visa and amex.
We understand that your pet is a beloved member of your family and sometimes they need veterinary care when you least expect it or when finances are tight. We can organise GE CARE CREDIT in most circumstances. It is a line of credit which can be used on all the pets in your household. The minimum spend is $300 which is interest free if repaid in 3 months. There is an account establishment fee of $25. Contact the clinic or www.carecredit.com.au
Pet Insurance
Quality pet insurance is now available at affordable rates. Having your pets insured takes away the worry if your loved one is unexpectedly ill or involved in an accident. Most policies also cover routine care. You may be interested in the following links:
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